Results That Speak
for Themselves

Challenge

A Fortune 500 company needed simultaneous interpretation across 12 languages for a three-day global leadership summit with C-suite executives from 15 countries.

Solution

Hand-selected 24 interpreters matched to industry terminology and executive communication styles. Conducted pre-event briefings and provided on-site coordination throughout.

Outcome

All sessions delivered without delay or miscommunication. The client's CEO specifically praised the interpretation quality during the closing remarks.

Challenge

A major immigration law firm needed dialect-specific Spanish interpreters for 47 depositions across 8 weeks. Previous agencies had sent interpreters with mismatched dialects, causing transcript disputes.

Solution

Dialect-matched every interpreter to the specific regional Spanish required. Built a dedicated team of 6 interpreters who maintained consistency across the entire series.

Outcome

All 47 depositions completed on schedule. No transcript disputes. No interpreter substitutions. The firm transitioned their full interpretation workload to Kaplan.

Challenge

A Southern California hospital system needed HIPAA-compliant interpreters across 14 languages for patient appointments, with short-notice coverage for urgent cases.

Solution

Deployed CCHI and NCBCMI certified interpreters with medical terminology training. Established a rapid-response system for urgent requests.

Outcome

98% match rate on urgent requests maintained over 12 months. Zero HIPAA compliance issues. Patient satisfaction scores for interpreted appointments increased 34%.

Challenge

A federal agency needed certified interpreters across 8 languages for a community engagement program tied to federal grant language access requirements.

Solution

Provided court-certified and community-certified interpreters for town halls, public hearings, and one-on-one constituent meetings across multiple locations.

Outcome

All grant language access requirements met. Community participation increased 45% compared to prior programs conducted without professional interpretation.