Privacy Policy

1. Introduction

Welcome to Kaplan Interpreting Services. We are committed to protecting your privacy and ensuring that your personal information is handled securely.

2. Information We Collect

We gather data through direct submission (forms, service requests, phone/email contact, in-person interactions) and automatically during website visits.

Personal information categories:

• Name, email address, phone number
• Service-related information provided by users
• IP address, browser type, device information, browsing behavior

Sensitive data such as financial or health information is not collected.

3. How We Use Your Information

Data usage includes: providing and improving interpretation/translation services, communicating about requests and appointments, sending administrative notices, complying with legal obligations, and conducting internal analysis.

4. Data Security

We implement security measures to protect your information, but no method is 100% secure.

5. Third-Party Sharing

We do not sell or share your personal data with third parties except as required by law or for service-related purposes.

Sharing occurs only with service providers (IT support, communication services), when legally required, or during business transfers.

6. SMS Consent

Providing a phone number constitutes consent to receive SMS messages including updates, reminders, and job offers. Your phone number will not be shared or sold to any third party or affiliates for marketing purposes.

Users may opt out by replying "STOP."

7. Cookie Policy

Cookies are small text files that are placed on your computer or mobile device when you visit a website. We use them for:

• Essential functionality
• Analytics and performance
• Preferences and personalization
• Marketing and advertising

Browser settings allow users to accept, reject, or delete cookies.

8. Your Rights

You have the right to access, modify, or delete your personal data. Contact us at info@kaplaninterpreting.com for requests.

9. Contact Us

For privacy questions, contact info@kaplaninterpreting.com.

Kaplan Interpreting Services will not disclose your personal data to any third parties without your explicit consent. Financial information is used solely for billing.